Frontline Leadership Mindset Program
This course is designed to introduce crew leaders and supervisors with basic leadership skills and techniques, to enhance team relationships, cohesion and performance of field crews.
Course Details:
This non-accredited course is a highly interactive and discussion based workshop, designed to provide basic skills in providing effective leadership to field workers. Attendees can expect to gain some basic, but highly effective leadership, communication, feedback, coaching and conflict engagement skills through interactive scenarios.
The program will cover the following topics:
WHO SHOULD ATTEND
This course is suitable for:
LEARNING METHODS
DURATION
COST
IMPORTANT INFORMATION FOR STUDENTS
Non-Accredited Certificates are awarded only after:
CANCELLATION POLICY
EnerTrain Pty Ltd is committed to providing you with the course in a timely manner and while doing our best to accommodate your needs.
Unfortunately, when you cancel without giving adequate notice, it prevents us from serving another client. This cancellation policy is used as a way of respecting the time commitment of all involved. It explains the process for requesting a cancellation and the fees applicable. This policy is used in fairness to both our business and the clients who would otherwise have wanted a booking.
EnerTrain firmly believes that a good client and business relationship is based upon mutual understanding, we want to be clear from the outset about all the costs you may face when engaging our services, so please contact us if you have any questions.
We understand situations can arise in which you must cancel your enrolment in the course. Due to limited appointment availability, we request that you cancel with adequate notice. This allows us to fill that booking slot. You may cancel by contacting us via:
When accepting a booking proposal or submitting an enrolment request via our website, you understand that we are required to dedicate resources and incur costs to provide the course, even before the course has started. If you cancel your enrolment in the course, you must give us written notice, in which case the below notice periods and fees will apply:
All references to cancellation of bookings in this policy, are also relevant to rescheduled bookings.
The program will cover the following topics:
- Defining leadership values
- Stress management techniques
- Overcoming communication barriers
- Coaching and task supervision techniques
- Building positive team culture and effective working relationships
- Work planning and stakeholder engagement
- Giving and receiving feedback effectively
- Engaging with conflict effectively
- Designing, defining and promoting team culture
WHO SHOULD ATTEND
This course is suitable for:
- Crew Leaders
- Supervisors
- Project Managers
LEARNING METHODS
- Face-to-Face Training
- Online Assessment
DURATION
- 8 hours (8.00am – 4.00pm)
COST
- $410 plus GST, per person
- Please contact us for a Group Booking rate
IMPORTANT INFORMATION FOR STUDENTS
Students must bring the following to training:
- Normal approved work uniform (personal protective equipment (PPE) safety clothing).
- Protective footwear (steel cap boots)
- Protective eyewear
- Protective gloves
- Pen & notebook
Non-Accredited Certificates are awarded only after:
- Completion of all required training and assessment activities
- Full payment of all course fees
CANCELLATION POLICY
EnerTrain Pty Ltd is committed to providing you with the course in a timely manner and while doing our best to accommodate your needs.
Unfortunately, when you cancel without giving adequate notice, it prevents us from serving another client. This cancellation policy is used as a way of respecting the time commitment of all involved. It explains the process for requesting a cancellation and the fees applicable. This policy is used in fairness to both our business and the clients who would otherwise have wanted a booking.
EnerTrain firmly believes that a good client and business relationship is based upon mutual understanding, we want to be clear from the outset about all the costs you may face when engaging our services, so please contact us if you have any questions.
We understand situations can arise in which you must cancel your enrolment in the course. Due to limited appointment availability, we request that you cancel with adequate notice. This allows us to fill that booking slot. You may cancel by contacting us via:
- Phone: 1300 515 476; or
- Email: [email protected]
When accepting a booking proposal or submitting an enrolment request via our website, you understand that we are required to dedicate resources and incur costs to provide the course, even before the course has started. If you cancel your enrolment in the course, you must give us written notice, in which case the below notice periods and fees will apply:
- 5 full business days: no fees payable
- 2-4 full business days: 50% of full course fee
- 1 full business day or less (including no show): 100% of full course fee
All references to cancellation of bookings in this policy, are also relevant to rescheduled bookings.