Student Information

Student handbook

Contains important information for a successful student experience with EnerTrain.

What is it?

The EnerTrain ‘Student Handbook‘ is the most important document you need to read prior to enrolling on a program or course.

What does it contain?

It outlines policies and procedures, forms and other information relevant to EnerTrain students. It’s a ‘how to’ reference that also tells you about your rights and responsibilities and where you can locate information or the support you need.

  • About EnerTrain
  • Vocational Education & Training
  • Programs & Courses
  • Fees, Payment & Refunds
  • Training & Assessment
  • RPL
  • Assessment Guide
  • VET Glossary
  • External Support Services

Student Declaration

Reading and understanding the information contained in the handbook is an important step in the enrolment process.

You will need to complete a declaration on your enrolment form to confirm that we have provided you with the information you need to make an informed choice about your learning and that you have understood your rights and responsibilities as a student.

Student Policies & Procedures

The following policies can be found in the Student Policies Handbook.

  • Access & Equity
  • Complaints & Appeals
  • Contractual Agreements
  • Employer Information
  • Employer Involvement
  • Enrolment
  • Harassment & Discrimination
  • Issuing Certification
  • Legislation
  • Privacy & Student Records
  • Recognition & Credit Transfer
  • Rights & Responsibilities
  • Refunds
  • Student Assessment Extensions
  • Student Assessment Appeals
  • Student Attendance
  • Student Conduct & Discipline
  • Student Deferment & Withdrawal
  • Student Information
  • Student Suspension & Expulsion
  • Training Guarantee
  • Unique Student Identifier (USI)
  • Work Health & Safety (WHS)
  • Working with Persons Under 18